Planning, Quality & Innovation Department

Responsibilities & Functions

1. Prepare the Council’s strategic plan in coordination with the relevant entities and administrative units, and undertake the procedures required for its approval.
2. Identify expected institutional challenges and risks that may affect the achievement of the Council’s objectives and propose appropriate recommendations.
3. Manage and prepare business continuity plans to ensure the continuity of operations during emergencies and crises, in coordination with concerned units.
4. Submit executive plans, projects, and programmes of the various administrative units to the Secretary-General.
5. Follow up on the implementation of plans related to the Council’s activities, assess results, and submit periodic reports.
6. Prepare the detailed annual report on the Council’s activities, projects, and initiatives, in coordination with the relevant units, and present it to the Secretary-General.
7. Study obstacles facing the implementation of strategic and operational plans and propose appropriate solutions.
8. Assess the quality of services provided by the administrative units in coordination with the competent entities.
9. Review and evaluate performance quality at the level of administrative units and propose measures to improve overall efficiency.
10. Verify that work systems and methods are aligned with the Council’s mandates and objectives, and propose development plans and process simplification.
11. Study work problems and obstacles within the Council, analyse root causes, and propose suitable solutions.
12. Receive and study initiatives, proposals, and innovative ideas in coordination with the relevant entities.
13. Monitor, compile, and analyse statistical data related to the Council’s activities and coordinate the required reports.
14. Coordinate on international indicators related to the Council’s mandates and activities.